SMTP Server is not correct

Depending upon what isp (internet service provider) you have, the setting described in the email set up faq page for your SMTP (outgoing) mail server may not work. If this is the case simply change the SMTP server from mail.[yourdomain].com to mail.[yourisp].com. In other words, if your isp is Comcast then you would change your smtp server to mail.comcast.net.

if there are any problems, feel free to contact us

How to do it:

Open outlook and on the tool bar at the top click on Tools>E-Mail Accounts. then follow these instructions:

Select "view or change existing email accounts" if it asks and click next
Leave all the settings the same except for the SMTP (outgoing) Mail server.
Change it to mail.[yourisp].com
Click "Test Account Settings"
thats it! if your configuration was correct the test will be successful

- if there are any problems, feel free to contact us

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