Can I update my site myself?

Of course!

One of the most important things you can do for your online marketing efforts is to update your website on an ongoing basis.  Search engines place a premium on updates and how often new content is added.  To make this process easy, we typically integrate your website with a content management system or CMS.  Our customized CMS is designed so that you can update it easily and without any "geek knowledge" of code or the like.  It is set up so that all you have to do is type.  Everything else; such as navigation links, design elements, and other minutiae are done for you... automatically.  There are several tutorials on how to add content to your website in the CMS tutorials section of our FAQ page.

Sometimes though, there are changes that need to be made to your website that will take more than just typing.  When that is the case, we are always there to make those updates for you.  We never want you to be left out in the cold and scary world of the geeks.  The good news is that with our CMS we can usually make changes and add new functionality without ever charging you an additional fee.  It depends on the level of the addition though, so take a look at our Idea Center to see some of the options and which would be an additional fee.

How quickly do you make the changes I request?

There is almost always one of us online keeping an eye on the service requests admin so we will update you with when the changes will be made almost instantaneously. The speed of when the actual changes will be made will depend upon workload, day of the week, level of difficulty of the request, and other factors but usually they will be finished within 24 hours.  You can follow the progress of any support tickets you create through your client control panel

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Category: Customer Service, Website Content

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Very good first impression followed by a clean site and helpful support. Richard continues to be informative and adaptive to our wants and to tend to our needs. I believe in the weeks to follow we’ll meet our goals, then exceed them.

When the site crashed this afternoon (as all websites occasionally do), my phone call was answered outside regular business hours. They were already aware of the problem and were working on it. The site was down for a little over half an hour– not a bad response time imo.

And it has nothing to do with their competence or professionalism, but their office building is very zen

I have worked with several different web design companies just because of the line of work I am in, I can say without a doubt that YourWebGuys is the best! I have been working with them now for well over a year and have never second guessed their ideas, motive for the betterment of the company I work for, nor their pricing!

If I call Richard, he answers directly. And if I do have to leave a message, I get a callback within the day. An email sent to support is answered within hours!

I have learned so much from his team, and look forward to working with them for many more years.

When the Mansfield ISD Education Foundation needed a fast turn-around and professional service Your-Web-Guys delivered!! Your-Web-Guys helped our foundation design and launch a new and creative way for our parents and community to help us fund more terrific projects and get much needed resources into our classrooms to benefit children! This dynamic addition to our website seemed imposssible at first, but Your-Web-Guys made it a reality and now anyone in our community or the world can donate or contribute towards our innovative teaching grants. We agree that there are many other website design companies out there but we strongly recommend Your-Web-Guys for your website design and implementation.

I have found Your-Web-Guys to be professional, creative and very, very accessible when it comes to making sure my website is functioning just as it should. I strongly recommend this company for your website design and implementation.

There are many other website design companies out there and they promise a lot. But after talking with some of them I understood that their objectives did not include taking care of, or focusing on, small business. In contrast to that, I’ve found Your-Web-Guys to be geared to work with small and growing businesses

Ed Harrison

We needed a bold, effective and usable web page that attracted the customers we were seeking for our wedding and events venue. The process was easy and flexible and Your-Web-Guys was outstanding.

They were very knowledgeable and extremely patient. We have used web designers in the past, but Your-Web-Guys will be our designers from now on. And the page was done ON TIME!

Your-Web-Guys carefully listened to our corporation representatives as we discussed every element that we needed to incorporate into a web site. We had used other web designers, but none ever addressed future as well as present needs.

Your-Web-Guys accomplished a very successful design and we were VERY pleased with our experience and the end result.

Love Story Corporation

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