In order to work with zipped files, they must be unzipped or extracted first. Windows has a built in program called Windows Compressed Folders which can do this for you. If you have installed a zip program, such as WinZip* or 7-Zip*, Windows Compressed Folders may not be easily available on your computer. If you follow the instructions below for Windows Compressed Folders, but a different program opens, you can still follow the instructions listed, and it should generally still work.

- Unzipping a file with Windows Compressed Folders

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This is a question we get quite often, and while it seems simple enough to answer, it is actually quite a complex subject.  You can find all kinds of advice out there on what colors to use when and to evoke which emotion.  Problem is that everyone perceives colors differently depending on their personal experience, the context the colors are used in, and other factors which range from the mood of the person viewing it to the weather outside.  So in a nutshell there are no standard rules regarding colors and marketing.

We did find an excellent article that we re-blogged on our site which goes into exquisite detail about all the nuances and specifics when it comes to color schemes and how to market with them.  Read the post here.

When you have a general idea of how you want to proceed there is an excellent tool that we suggest you use to make sure the colors you choose complement each other mathematically. Yes there is a way to use math to make sure your colors look good together and do not clash with each other.  Paletton.com allows you to play with the colors algorithmically through an easy to use interface based on a simple color wheel.  Click and drag the wheel to see your changes in real time.  Once you have a color pallet you like for your website, you simply click share it and enter the email [email protected] - we will take it from there.

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Compatibility mode was introduced in IE8 and was a useful tool to correctly view a website if it was not designed with the newer standards of IE8 in mind. Without it many websites would not load correctly. However, because any site that Your-Web-Guys build for you will always be up to date using the latest standards it can actually have the opposite effect if turned on when not needed. If your website is not loading properly in Internet Explorer, but is loading correctly in Fire Fox or Chrome or other browsers, you probably have accidentally turned on the compatibility mode feature in Internet Explorer. Here are a few ways to make sure it is turned off. If your site still does not load correctly and you are sure compatibility mode is turned off then please contact support so we can take a look at the problem.

Click/tap on the highlighted (blue) Compatibility View icon button. (See screenshot below)
NOTE: The webpage will now reload with Compatibility View turned off for it.

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Google maps has changed their API access requirements.  Now you must have billing set up before you can use the features that google maps provides for your website.  This does not mean you will need to pay typically because when you enable billing, you get $200 free usage every month for Maps, Routes, or Places. Based on the millions of users using maps APIs today, most sites can continue to use Google Maps Platform for free with this credit.  Here is how you set up the account:

• Part 1: set up your billing account
  1. go to https://cloud.google.com/maps-platform/?apis=maps
  2. click "get started"
  3. it may throw a popup asking you to enable billing for a project, if so click "create billing account" if not, continue with step 4
  4. you will now be asked for account information.  select your country and agree to the terms of service
  5. set up your payment information.  Do not select automatic billing as you probably wont need to actually be charged anything by their system.  The payment info is just to reduce abuse (robots rarely have credit cards)
  6. answer the welcome questions: it doesnt really matter what you put in, then click continue
  7. if it asks how you want to protect your key click "maybe later"
  8. #didit your api and billing account is created
• Part 2: Give Your-Web-Guys access to the api settings
  1. in the api console, click on the navigation menu button in the upper left corner of your screen (looks like three horizontal lines)
  2. go to IAM & Admin
  3. click on "grant access" in the upper left above the title "permissions for project..."
  4. enter the following email into the new principals

     [email protected]

  5. under assign roles select project > owner
  6. click save
  7. this will send an invitation to us so we can administrate your api for you.

Thats all you need to do!  We will take it from there and make sure the api key is set up properly and is restricted from unauthorized use

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No problem at all. We can add just about any script or software plug-in you can find for your web site. Our servers have just about every back end program needed to run almost any script out there. There is a nominal one time fee depending upon which type of script you may need.  See a list of the scripts we have worked with in the past and what fees are associated with them in our Idea Center.

What if I know I want something but not specifically what script it is?

Either use our industry leading idea center or we can research and find a program which will suit your needs to a "t". Many times you will be surfing the web and come across a great feature on a competitors site. Problem is you have no idea what the script is called or what kind of script it is for that matter. We know, we do it all the time. We will see what you have found and get you something similar for your site at no additional charge... just the one time fee for adding the script and we will be on the case.

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Of course!

One of the most important things you can do for your online marketing efforts is to update your website on an ongoing basis.  Search engines place a premium on updates and how often new content is added.  To make this process easy, we typically integrate your website with a content management system or CMS.  Our customized CMS is designed so that you can update it easily and without any "geek knowledge" of code or the like.  It is set up so that all you have to do is type.  Everything else; such as navigation links, design elements, and other minutiae are done for you... automatically.  There are several tutorials on how to add content to your website in the CMS tutorials section of our FAQ page.

Sometimes though, there are changes that need to be made to your website that will take more than just typing.  When that is the case, we are always there to make those updates for you.  We never want you to be left out in the cold and scary world of the geeks.  The good news is that with our CMS we can usually make changes and add new functionality without ever charging you an additional fee.  It depends on the level of the addition though, so take a look at our Idea Center to see some of the options and which would be an additional fee.

How quickly do you make the changes I request?

There is almost always one of us online keeping an eye on the service requests admin so we will update you with when the changes will be made almost instantaneously. The speed of when the actual changes will be made will depend upon workload, day of the week, level of difficulty of the request, and other factors but usually they will be finished within 24 hours.  You can follow the progress of any support tickets you create through your client control panel

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Some (and soon all) sites that Your-Web-Guys host have much of their content served through a CDN.  CDN stands for Content Delivery Network.  From the cloudflare website

A content delivery network (CDN) refers to a geographically distributed group of servers which work together to provide fast delivery of Internet content.

A CDN allows for the quick transfer of assets needed for loading Internet content including HTML pages, javascript files, stylesheets, images, and videos. The popularity of CDN services continues to grow, and today the majority of web traffic is served through CDNs, including traffic from major sites like Facebook, Netflix, and Amazon.

If you have ever wondered why websites like Facebook and Amazon load so quickly, its because they have much more money than you 🙂   But also because they use CDN's and now Your-Web-Guys Clients do too... at no additional charge.

Only problem is that a Cache of your website is saved on the CDN so that it can be delivered quickly.  That means that if you make an update to your website, and the cache is not updated at the same time, then you wont see those changes right away.

We have a solution for this.

There is a plugin that we use that integrates with Cloudflare's API that automatically updates the cache whenever you update your website.  If you see the information shown in the screenshot to the right then your website has been updated with this fix and it should be working automatically.  You can see this screen in your website admin area by clicking on Settings > Cloudflare as indicated by the purple arrows.

If you are still not seeing the updates you make then there is a possibility that the API is having trouble at that specific moment.  Odds are it will pass and in a few hours you will see the updates.  If that is not soon enough, send us a support request by logging into your Client Control Panel or simply sending an email to [email protected] and we will manually clear the cache for you

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In order to work with zipped files, they must be unzipped or extracted first. Windows has a built in program called Windows Compressed Folders which can do this for you. If you have installed a zip program, such as WinZip or 7-Zip, Windows Compressed Folders may not be easily available on your computer. If you follow the instructions below for Windows Compressed Folders, but a different program opens, you can still follow the instructions listed, and it should generally still work.

1. To zip a file, find the file in Windows Explorer (file browser).
2. Right-click on the file, left-click on Send To > , then left-click on Compressed (Zipped) Folder:
   
3. Windows creates a temporary file (highlighted letters) and may show a "Compressing..." progress box:
   
4. When Windows finishes compression, a new .zip file has been created in the same folder as your unzipped file, with the same name except with a .zip extension:
   
   Note that in most cases, the file size will be much smaller. Some files can't be compressed much, such as .jpg pictures. Others files, such as text and database files, compress to a small fraction of the size of the uncompressed file.

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A website consists of several elements.  One of the most important one is the photographs that are used in conjunction with the other content on the site.  If we did not include photography in our design packages then we would be neglecting a huge part of your web design.  Because of that we provide photography in two forms.

• Custom photo shoots of you, your people, your location(s), and your products
• Stock Photography of things that go with your content

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Update

Flash has completely gone the way of the Dodo bird.  You certainly dont want us to do anything with it. If you still have flash on your website, you need to update it asap.  Schedule a meeting with one of Your-Web-Guys using Your-Web-Bot!

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The only person who can speak with authority on your business and products or services is you.  Because of that, the short answer is no we cannot create the actual verbiage and text content for your website. However we can give you some tips and tricks which will help you get started.  If all else fails we do work with several copywriters and content experts who specialize in providing crisp, clean, search engine optimized and well thought out verbiage with only a little input from you to get them started.  They can get a bit pricy, but when we have had clients opt for this in the past they have felt it very much worth the extra cost.

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Google Analytics is a fantastic program that can help you make sense of what surfers are hitting your site, what they are looking at and where they came from and are going to. This is a quick video of what analytics can do for you and how it works. Every website that Your-Web-Guys builds has analytics built in from day one.

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